Do most small businesses really run everything through WhatsApp?
Reddit - Construction
1 min read
About this article
I run a small service business and I feel like more and more of our client communication ends up in WhatsApp. Quotes, confirmations, “I’ll pay later”, requests for receipts… basically everything. The problem is after a few days the chat gets messy and things get buried. I sometimes realise later that I forgot to send an invoice or follow up on a payment. Maybe I’m just disorganised Curious how other small business owners handle this. Do you track things somewhere or just rely on memory / acco...
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Originally published on March 04, 2026.
Curated by Construction News.
