Think I may have gotten scammed on my window

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Landscaper broke a window and did not say anything. Called landscaper and he denied it was his company.Told him I had video and then he told me he was waiting for pictures from the crew and he would arrange to have it repaired and call me back with details before close of business that day. Call company back after 5 days having not heard from them. ON and ON. 17 days later glazer shows up, Only my wife is home. Truly does the worst insall I have ever seen. needs to be removed and totally rein...